ECOLOGICAL HEATING LTD
TERMS & CONDITIONS
All quotations are provided free of charge and with no obligation to proceed. Verbal estimates are strictly subject to survey. All quotations will be based on the information made available at the time and could be subject to change under certain circumstances.
As a general policy, Ecological Heating Ltd does not carry out surveys or any form of work in occupied residential premises unless there is an adult present at the property, that is a person over the age of 18, preferably the home owner. In cases where it is genuinely impossible for an adult to be present, exceptions can be made but arrangements would need to be discussed and agreed in advance.
Whilst every care will be taken, should existing sanitary wear or furniture need to be removed and later reinstated, Ecological Heating Ltd cannot be held responsible for any unavoidable damage which may occur.
Powerflushing to remove debris from a central heating system can, on rare occasions, expose previously undetectable faults, weak points or breaches. Ecological Heating Ltd cannot be held responsible for any such pre-existing conditions which might be revealed, or for any damage which may occur.
All work is guaranteed against failure for 1 year from the completion date. This excludes issues resulting from normal wear and tear.
PAYMENTS TERMS
Normally a deposit of 20% will be required before work commences.
Payment is due on completion. Alternative arrangements can be made, but they must be agreed prior to work commencing. Ecological Heating Ltd will not accept a third party failing to pay as a reason for non-payment or outstanding accounts. Unless the work in dispute has been carried out by Ecological Heating Ltd, all contractors are responsible for dealing with any issues their clients might have and they will remain liable for the amount owed to Ecological Heating Ltd regardless of whether their client pays them.
In all cases, any materials, furniture, fixtures and fittings used will remain the property of Ecological Heating Ltd until the account is settled in full. Failure to pay an outstanding account can result in legal action and the possible removal of installed items.


